Apple has announced another official repair program, this time for users with an iPhone 6S or iPhone 6S Plus that will not turn on. If Apple verifies that the problem is due to a faulty part, the phone will be repaired for free.
"Apple has determined that certain iPhone 6s and iPhone 6s Plus devices can not be powered on because of a potentially faulty component," says Apple. "This issue only affects devices within a limited range of serial numbers manufactured between October 2018 and August 2019."
Visit the support page Apple set up to enter your device's serial number and see if you're eligible for a free fix. You can find the serial number on the iPhone itself. You can also find it by tapping "General" then "About" in the iOS Settings menu.
The usual rules for Apple repair programs apply: You can bring Eligible Devices to an Apple Store or Apple Authorized Reseller or send them to Apple by mail. If there is more than one problem with the device, additional repairs may be charged.
Apple's flagship 2015
You can no longer buy the iPhone 6S or iPhone 6S Plus directly from Apple – the phones were first introduced in 2015 with 3D Touch and a new rose gold color. They would be the last iPhones to have a headphone jack.
Now they are joining a growing list of Apple products covered by a repair program. In recent months, Apple has offered to repair Apple Watch screens and unresponsive MacBook keyboards for free.
Apple certainly seems interested in taking the lead in repairing its own equipment rather than contacting your local repair shop. The iPhone 11 displays a warning message when you have a screen repair performed by someone other than Apple.
Keep in mind that your iPhone 6S or iPhone 6S Plus will not be protected by this program until two years after the first purchase. If you have already fixed the problem out of pocket, Apple will refund the money.
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